Effective Date: 19th Oct, 2026

At Icommit, we are committed to ensuring that your Digital Standee reaches you safely and in good working condition. Each product is inspected and securely packed before dispatch.

Shipping Policy

We deliver our products across India through reliable logistics and transportation partners.

Order Processing

  • Orders are processed after successful confirmation of payment.
  • Products are carefully inspected and securely packed before dispatch.
  • Dispatch timelines may vary depending on product availability, order confirmation and delivery location.
  • Once your order has been dispatched, you will receive the relevant shipping or tracking details, wherever tracking is available.

Delivery

Delivery timelines depend on the destination, product availability and logistics partner.

Estimated delivery timelines will be communicated at the time of purchase or order confirmation.

Delivery to remote or difficult-to-service locations may take additional time.

Icommit shall not be responsible for delays caused by circumstances beyond its reasonable control, including transportation delays, natural events, strikes, government restrictions or other unforeseen circumstances.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation.

For products requiring special transportation, installation or handling, additional charges may apply depending on the location.

Inspection on Delivery

Customers are requested to inspect the package and product immediately upon delivery.

If the package appears visibly damaged, please:

  1. Take photographs/videos of the package before opening it.
  2. Record the condition of the product after opening.
  3. Contact Icommit customer support as soon as possible.
  4. Provide your order number along with photographs/videos of the issue.

Damaged or Incorrect Product

If you receive:

  • A damaged product
  • The wrong product
  • A product with missing components
  • A product that is materially different from what was ordered

please contact us within [48 hours / 7 days — confirm your actual policy] of delivery.

Our team will review the complaint and may request photographs, videos, unpacking evidence or other information required to assess the issue.

If the issue is verified as a manufacturing, shipping or fulfilment error attributable to Icommit, we may provide:

  • Replacement of the affected product/component; or
  • Repair/service, where applicable; or
  • Refund, where replacement or repair is not reasonably possible.

Return Policy

Digital Standees are large electronic/commercial products and are subject to specific return conditions.

A return will only be accepted where the product is:

  • Damaged during delivery;
  • Incorrectly supplied by Icommit; or
  • Covered by an approved return/replacement condition.

Products that have been installed, modified, damaged through misuse or used contrary to the supplied instructions may not be eligible for return.

Products must be returned with all original components, accessories, packaging and documentation, wherever applicable.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests made before dispatch may be considered subject to the status of the order and any applicable payment, processing, customization or other charges.

Once an order has been dispatched, cancellation may not be possible and the request may be treated under the applicable return policy.

For customized or specially configured products, cancellation may not be permitted once production or procurement has started.

Refunds

Where a refund is approved, the refund will generally be processed after the returned product has been received and inspected.

The refund will be made using the original payment method, wherever technically possible.

Bank/payment-provider processing times may vary.

Warranty

Warranty coverage will be as specified on the relevant product page, invoice or warranty documentation.

Warranty does not normally cover damage caused by:

  • Misuse or negligence
  • Physical damage
  • Accidental damage
  • Unauthorized modification
  • Electrical fluctuations or improper electrical connections
  • Water/liquid damage where the product is not designed for such use
  • Improper installation by an unauthorized person
  • Normal wear and tear
  • Damage caused during relocation after installation

Please refer to the warranty terms supplied with your product for complete details.

Contact Us

For shipping, returns or replacement-related queries:

Icommit
Kandivali West, Mumbai, Maharashtra, India
Phone: +918422988205
Email: info@icommit.in